» Server Status
An administrator is automatically notified whenever any of the following services show a bad status. If you are experiencing problems with a service that shows a good status, please open a support ticket.
| HTTP | Online |
|---|---|
| SMTP | Online |
| POP | Online |
| IMAP | Online |
| FTP | Online |
| MySQL | Online |
| Control Panel | Offline |
| Webmail | Offline |
| Help Desk | Offline |
Notices
- No notices at this time.
Explanation of Services
Each service shown above performs a specific function related to your website. If you notice a service showing a bad status above, use the following guide to find out what impact it has on your website:
| Service Name | Function | Explanation |
|---|---|---|
| web (http) | Web Server |
The HTTP service
handles requests for web pages or any other file served through
HTTP. If this service is down you will most likely receive
"connection refused" errors from your web browser when trying to
to load your website. |
| mail (smtp) | Sending and receiving mail |
The SMTP server
receives mail sent to your email address and stores it until you
retrieve it with an email client. SMTP also handles email that
is sent from the web server, usually through some type of
formmail script or Webmail. If the SMTP service is down for a
long period of time mail sent to you may be returned to sender. |
| mail delivery (POP and IMAP) | Delivers mail |
Once mail is
received by the SMTP service it is stored locally on the server
for you to read. Most clients will retrieve their
email and read it with an email package, using either POP3 or
IMAP. When POP or IMAP is down you will not be able to
retrieve mail. Mail will not be returned to sender. |
| FTP | File transfer |
FTP allows you
to transfer files to and from your website using client
software. If the FTP service is down you will be unable to
connect with your FTP client or transfer files through the
Control Panel. |
| MySQL | Database |
MySQL is a
database service used by most of our client's web applications,
as well as our own. The Control Panel, and the
Help Desk both rely on this service. |
| Control Panel, Webmail | Web apps |
These
applications run under a separate web server process. If
that process is down you will be unable to connect to the
application. |
